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Commissioner Fraley - To Approve and to Authorize Staff to Proceed with the Plan to Outsource GEMS Billing with EMS Management and Consultants of Winston-Salem, NC, Effective January 1, 2017
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STAFF CONTACT
Mark Lamphiear - Chief - Emergency Medical Services (GEMS) - 704-866-3202
BUDGET IMPACT
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Increase revenue expectation and offset cost of outsourcing billing for FY2017.
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BUDGET ORDINANCE IMPACT
Increase revenue expectation by $325,000 and appropriate $325,000 to the Other Services account. Also reallocates some other expense line items.
BACKGROUND
GEMS is working towards an EMS Enterprise Fund as approved by the Board of Commissioners. Due to a number of factors such as present staffing levels and recent loss of key people, this is an optimal time to outsource GEMS billing. GEMS would continue to provide pre-billing and follow up on the new system, and would have to maintain and work accounts on the old billing system for at least a year. After that year, personnel costs would be decreased, and revenue would be increased.
Approval of this Board Action authorizes staff to proceed with the attached plan to outsource GEMS Billing with EMS Management and Consultants of Winston-Salem, NC, Effective January 1, 2017.
POLICY IMPACT
None. Utilizes outsourced functions where there is a cost-benefit.
ATTACHMENTS
Budget Change Request, Outsource Plan and Staffing Plan