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Commissioner Keigher - DHHS - Social Services Division (ACCESS) - To Authorize Proposal Awards for ACCESS Overflow Transportation for Medicaid Non-Emergency Medical Transportation (NEMT)
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STAFF CONTACT
Shannon Dunn - Director - Social Services (ACCESS) - 704-862-6721
BUDGET IMPACT
budget
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BACKGROUND
ACCESS Transportation System (ACCESS), having oversight for transportation services for Gaston County Health and Human Services and outside agencies, requested proposals for the provision of overflow contracted transportation services beyond what they may be able to provide. The competitive Request for Proposals (RFP) was conducted for ACCESS overflow transportation for Medicaid Non-Emergency Medical Transportation (NEMT).
The contract does not have an award dollar amount since our contracts only set the rates, and reimbursements for Medicaid NEMT are through a state system called NC Tracks. There can be more than one contract awarded for NEMT services.
• RFP #2026-003 was publicized on the County's website to meet the UG affirmative steps to solicit in accordance to CFR § 200.321.
• The RFP process was conducted in accordance with the approved ACCESS Procurement Policy Resolution #2019-177 File #19-210.
• Twelve (12) proposals for Medicaid NEMT services were received by the August 24, 2026 deadline for RFP #2026-003. Proposals were evaluated by two reviewers on August 28, 2026 and only on criteria outlined in the RFP documents.
• Three proposals were not considered and not scored due to the proposer not completing the RFP documents as instructed.
Awards are recommended to the following proposers deemed to have the most advantageous proposals based on the evaluation criteria established in the RFP. Recommendation for approval is awarded to the following who met the legal standard:
1. Ameritrans Transport
2. American Alternative Transportation
3. Carolina Specialty Transport
4. Metro Transport Services
POLICY IMPACT
N/A
ATTACHMENTS
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